Tips for drivers

Finding work and bidding tools

• Feature: The Rideshare Tool
• Feature: The Shipment Search Tool
• How Do I Find Shipments to Bid on?
• How To Accurately Price a Shipment
• Feature: ⚡️Intro Messages

Trip management and dashboard navigation

• Route-planning, location-sharing, and estimated time of arrival
• Navigating your dashboard
• What is the Routes tool and how do I use it?
• How to navigate the shipment details page

Client communication and job completion

• Congratulations! You Won Your First Pet Bid! Now What?
• Feature: Driver-Shipper Job Agreement Template
• Feature: Replying to reviews
• What to Discuss with Customers before They Book You
• Ensuring everything goes smoothly
• How do I mark a shipment as Delivered

See all 9 articles

Pet Transport Safety

• Cat & Dog Transportation Safety Course
• CitizenShipper & Vetster Driver Program
• Trust & Safety Hub
• Tips for Pet Transporters: Safe Handling and Preventing Escapes
• Insurance options for pet transporters

Reputation and Driver Success

• Driver Rewards: The benefits of staying on-site
• Top 5 Tips to Succeed on CitizenShipper
• Avoiding Negative Reviews
• The best practices of successful CitizenShipper drivers
• How do I dispute a bad review?