-
For Drivers
How to set up your profile, communicate with customers, and win shipments.
-
For shipping customers
How to list your shipment, go through the bids received, and choose the right driver.
-
Questions about CitizenShipper
Answers to questions commonly posed about the service that CitizenShipper provides.
-
Announcements
The latest product releases and updates to the CitizenShipper service.
-
CitizenShipper Knowledge Base
How to use CitizenShipper like a pro - driving tips, shipping best practices, and more.
-
Terms and Conditions
Terms of service, privacy policies, and other legal information.
Promoted articles
- Driver Rewards: The benefits of staying on-site
- How and why pet transporters should register for USDA certification
- CitizenShipper Booking Assurance Guarantee
- Keeping tabs on pets – here, there and anywhere – including transport!
- How CitizenShipper streamlines the process of finding a pet transporter to hire
- Onboarding #1: Profiles and Preferences
- Onboarding #2: Background Screenings, Bidding Strategies
- Onboarding #3: Earnings, Expenses, Experience
- Congratulations! You Won Your First Pet Bid! Now What?
- Route-planning, location-sharing, and estimated time of arrival
- Email Whitelist Instructions
- Feature: Driver-Shipper Job Agreement Template
- Feature: Replying to reviews
- Feature: Category Offerings
- Feature: Expedited Background Screening