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  1. CitizenShipper Help Center
  2. Getting started as a shipping customer

Getting started as a shipping customer

How to list your shipment, go through the bids received, and choose the right driver.

Creating your request for quotes

  • How do I list a shipment?
  • The CitizenShipper customer interface
  • How do I transport my pet by air, and how much does it cost?
  • Feature: Listing Upgrades
  • Modifying shipment details after receiving quotes
  • How notifications work

Evaluating bids and drivers

  • How Do I Book a Driver?
  • What To Look For When Choosing Your Driver
  • What Should I Ask My Driver? Key Questions to Ask Before Booking Your Shipment
  • How do I know if a driver has bid on my shipment?
  • Drivers are interested, but all their bids are too high
  • My driver doesn't have a whole lot of feedback. Is that a problem?
See all 9 articles

Safety and security

  • CitizenShipper Pet Protection Plan - Frequently Asked Questions
  • How to spot an online pet scam
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