For Drivers

Setting up your account

• Quick Fixes for Verification Issues: Verification Codes, Email, and ID Problems
• How do I register as a driver?
• Identity Verification
• Managing your account settings and preferences
• Steps to verifying your driver account with CitizenShipper
• Building your driver profile

See all 7 articles

Getting your bearings

• Navigating your dashboard
• What is the Routes tool and how do I use it?
• How to navigate the shipment details page
• What your profile looks like to a customer
• How to communicate effectively with customers

Bidding and payments

• How Do I Find Shipments to Bid on?
• As a driver, how do I get paid?
• How do I mark a shipment as Delivered
• How To Accurately Price a Shipment
• How to Ask for Money Up-front
• How subscriptions work on CitizenShipper

Knowledge nuggets

• CitizenShipper & Vetster Driver Program
• Driver Rewards: The benefits of staying on-site
• How and why pet transporters should register for USDA certification
• What to Discuss with Customers before They Book You
• Top 5 Tips to Succeed on CitizenShipper
• Tips for Pet Transporters: Safe Handling and Preventing Escapes

See all 10 articles

Secure Payments Program

• Feature: Trips
• Learn More: Secure Payments Program
• I won my first Secure Payments shipment, now what?
• Canceled Shipments Policy (For Secure Payment Listings)
• Secure Payments Program FAQs (For Drivers)