SMS and Email Notification De-Activation (for Drivers)

CitizenShipper doesn’t like spam any more than you do. That’s why we turn off our notifications to you, as a driver, if we don’t hear from you for 4 weeks.

We send email and SMS notifications to you when a shipment matches your geography and category preferences.

If you haven't placed a bid on a shipment for 4 straight weeks, we’ll pause sending you both email and SMS notifications, so we aren't spamming you. Importantly, this doesn't deactivate your account or your subscription; you can still log into your account, message prospective customers (if you have a current subscription), and place bids at any time.

Don’t fret, if you still want to hear from us, you can quickly and easily re-enable notifications. Bidding on any shipment will re-enable your email and SMS notifications. To find new shipments, log in to your account at citizenshipper.com/login, and you will be directed to your recommended shipments dashboard. You can also discover shipments to bid on by using our search tool. 

If you change your mind on a bid, you can easily retract it. 

Please note: If you do not have an active subscription, you will retain limited platform access and continue to receive email notifications, but you will no longer receive SMS notifications.

For any questions on how to reactivate your SMS notifications, don’t hesitate to write to our customer support team here.