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  1. CitizenShipper Help Center
  2. For Drivers

For Drivers

How to set up your profile, communicate with customers, and win shipments.

Setting up your account

  • How do I register as a driver?
  • Identity Verification
  • Managing your account settings and preferences
  • Steps to verifying your driver account with CitizenShipper
  • Building your driver profile
  • Setting up your Notifications

Getting your bearings

  • Navigating your dashboard
  • What is the Routes tool and how do I use it?
  • How to navigate the shipment details page
  • What your profile looks like to a customer
  • How to communicate effectively with customers

Bidding and payments

  • How Do I Find Shipments to Bid on?
  • As a driver, how do I get paid?
  • How To Accurately Price a Shipment
  • How to Ask for Money Up-front
  • How subscriptions work on CitizenShipper

Knowledge nuggets

  • CitizenShipper & Vetster Driver Program
  • Driver Rewards: The benefits of staying on-site
  • How and why pet transporters should register for USDA certification
  • Transparency with your customers
  • Top 5 Tips to Succeed on CitizenShipper
  • Tips for Pet Transporters: Safe Handling and Preventing Escapes
See all 10 articles

Secure Payments Program

  • Learn More: Secure Payments Program
  • I won my first Secure Payments shipment, now what?
  • Canceled Shipments Policy (For Secure Payment Listings)
  • Secure Payments Program FAQs (For Drivers)
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