CitizenShipper Help Center Help Center home page
Submit a request
Sign in
  1. CitizenShipper Help Center
  2. For Drivers

For Drivers

How to set up your profile, communicate with customers, and win shipments.

Setting up your account

  • How do I register as a driver?
  • Identity Verification
  • Steps to verifying your driver account with CitizenShipper
  • Quick Fixes for Verification Issues: Verification Codes, Email, and ID Problems
  • Managing your account settings and preferences
  • Building your driver profile
See all 7 articles

Getting your bearings

  • Cat & Dog Transportation Safety Course
  • Navigating your dashboard
  • What is the Routes tool and how do I use it?
  • How to navigate the shipment details page
  • What your profile looks like to a customer
  • How to communicate effectively with customers

Bidding and payments

  • How Do I Find Shipments to Bid on?
  • How do I mark a shipment as Delivered
  • How To Accurately Price a Shipment
  • How to Ask for Money Up-front
  • How subscriptions work on CitizenShipper

Knowledge nuggets

  • USDA Registration and Verification: A Step-by-Step Guide
  • CitizenShipper & Vetster Driver Program
  • Driver Rewards: The benefits of staying on-site
  • What to Discuss with Customers before They Book You
  • Top 5 Tips to Succeed on CitizenShipper
  • Tips for Pet Transporters: Safe Handling and Preventing Escapes
See all 10 articles
CitizenShipper Help Center
Powered by Zendesk