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CitizenShipper Knowledge Base

How to use CitizenShipper like a pro - driving tips, shipping best practices, and more.

The New Drivers' Guide to CitizenShipper.

  • Onboarding #1: Profiles and Preferences
  • Onboarding #2: Background Screenings, Bidding Strategies
  • Onboarding #3: Earnings, Expenses, Experience
  • As a driver, what kind of expenses am I looking at?
  • As a driver, what kind of revenue can I expect?
  • You joined CitizenShipper as a driver - what now?

Best Practices

  • Congratulations! You Won Your First Pet Bid! Now What?
  • Route-planning, location-sharing, and estimated time of arrival
  • Email Whitelist Instructions
  • Insurance options for pet transporters
  • The best practices of successful CitizenShipper drivers
  • The best practices of power-shippers
See all 8 articles

Product Guide

  • Feature: Driver-Shipper Job Agreement Template
  • Feature: Replying to reviews
  • Feature: Category Offerings
  • Feature: Expedited Background Screening
  • Feature: Insurance Verification
  • Feature: Conversation bookmarks
See all 13 articles

Internal Knowledge Base

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