Pet Shipping Booking Fees

At CitizenShipper, our goal is to keep expenses affordable and shipping services accessible to all.

To start with, you can list your dog's transportation requirements free of charge - there's no listing fee to connect with drivers, receive their quotes, and negotiate the details.

Once you accept a quote from a driver, CitizenShipper adds a modest Booking Fee on top of that.

This fee scales with the mileage of the pet transportation job, as follows:

*All prices are estimated and subject to fluctuations. For more information, please get in touch with our customer support team.

Just remember, the fee does not come out of the driver's quote. It's a separate expense, calculated for you automatically as soon as you click "Book Driver”. You'll be able to review the breakdown of your expenses before making the final decision.

Example of Pet Shipping Booking Fees

Let's say you need to transport your dog from San Diego, CA, to Houston, TX. The total mileage for this shipment is 1471 miles. Looking at the table above, we see that this shipment falls within the 1,251-1,500 mileage range. That means the Booking Fee is $229.99. Your total would be $229.99 plus the driver's fee.

• The Booking Fee is the only required upfront cost — you’ll be charged $229.99 immediately.
• You'll pay the driver as previously agreed upon.

Why Is There a Booking Fee?

You may wonder, “Why does CitizenShipper charge a Booking Fee?”

We use the revenue generated from your Booking Fee to improve our marketplace and ultimately, the customer experience for shippers and drivers. 

The drivers using CitizenShipper have the freedom to run their small businesses and be their own bosses — they set their own prices and routes. This is why we never take a cut from the driver’s quoted price. 

If you have any further questions or concerns regarding the CitizenShipper Booking Fee for pet shipping, please don't hesitate to contact our customer support team!

Frequently Asked Questions

1. How much is the CitizenShipper pet shipping booking fee?

Pet shipping booking fees on CitizenShipper range from $39.99 to $329.99, depending on the shipment's distance. For example, a trip of 0-100 miles costs $39.99, while trips over 2,751 miles cost $329.99. The fee is calculated automatically when you click "Book Driver."

2. Is it free to list a pet shipment on CitizenShipper?

Yes, listing your pet's transportation requirements on CitizenShipper is entirely free. There's no listing fee to connect with drivers, receive their quotes, and negotiate details. The booking fee is only charged after you accept a quote and book a driver.

3. How is the pet shipping booking fee calculated?

The pet shipping booking fee is based on your shipment's mileage, not the driver's quoted amount. For example, transporting a dog from San Diego, CA, to Houston, TX (1,471 miles) falls in the 1,251-1,500 mile range, resulting in a $229.99 booking fee.

4. Does the booking fee come out of the driver's quote?

No, the booking fee is a separate expense added to the driver's quoted price. CitizenShipper never takes a cut from the driver's quote — 100% of the driver's fee goes directly to them.

5. When do I pay the pet shipping booking fee?

The booking fee is the only required upfront cost and is charged immediately upon booking a driver. You pay the driver's quote separately, as agreed upon with the driver.

6. Why does CitizenShipper charge a booking fee for pet shipping?

CitizenShipper uses booking fee revenue to improve the marketplace and customer experience for both shippers and drivers. Since drivers are free to run their own businesses, set their own prices and routes, CitizenShipper charges a separate fee rather than taking a cut.

7. Can I see the fee breakdown before booking?

Yes, you can review the complete breakdown of your expenses before making the final decision. The booking fee is calculated automatically when you click "Book Driver" and is displayed for your review before confirmation.

8. How much does it cost to ship a dog cross-country?

For cross-country pet transport (typically 2,000+ miles), the CitizenShipper booking fee ranges from $269.99 to $329.99, depending on exact mileage. This is in addition to the driver's quote, which varies based on the specific route, timing, and pet requirements.

What to read next

For more on finding your way around the CitizenShipper platform, you can see the articles on making payments (2-minute read) and booking a driver (2-minute read).

For a comprehensive overview of CitizenShipper policies, you can check out this section of our Help Center.