• Proper communication is the key to being successful on the CitizenShipper platform. When listing a shipment, try to provide all your requirements in a clear and concise fashion: let the transporters know about any special handling instructions, or provide directions for pick-up and drop-off if the locations are hard to find. Later on, if your plans change, be sure to contact the transporters as soon as possible and let them know.
• Consider the details of your shipment that might lead to a higher bid. For example, maybe you're shipping heavy objects that might require an extra pair of hands to move, or maybe your pick-up or drop-off locations is out of the way? Thinking about this ahead of time might allow you to mitigate some of the extra cost. At the very least, being conscious of extenuating circumstances will keep you from being surprised at the bids you receive.
• Be flexible with the method of payment. Set up and link your accounts ahead of time so that payment is quick and hassle-free. If a driver prefers one service over another, you'll be able to respond quickly to their request and remit payment immediately upon delivery.
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