The drivers pay a monthly subscription for using the platform (After the free trial period of 30 days).
The customers pay a Success Fee when they book a driver, typically about 15% of their total expense.
We use the proceeds to fund the continued development of the CitizenShipper platform, as well as the continued service and safeguards provided by our support staff.
The CitizenShipper Success Fee is based on a sliding scale – the higher the bid, the lower our percentage, for some of the shipment categories, the Success Fee is calculated based on the total mileage of the shipment. For more details, see this article.